Delivery

The goods are sent to the address given by the customer. Whichever method of transportation is chosen, the goods travel at the customer’s risk. Delivery will be made by The Swiss Post or courier service, meeting delivery deadlines established in good faith and as precisely as possible. Deliveries will be made according to availability and order of receipt of orders. Products that cannot be delivered will be sent later, at the Company’s expense, as soon as they are available. Shipping costs are set at CHF 18 to be paid by the customer. However, for orders over CHF 300, shipping is free of charge.

Return of Goods

The request for reimbursement should be made by email to info@beautyproject.ch. The communication must include the invoice number and date. The Company will only accept unused products in their original packaging and in perfect resale condition. Shipping costs and return risks are the responsibility of the customer. Return of goods entitles the customer to a credit note. Exceptional cases require the Company’s approval and are subject to an administrative fee of CHF 20.